About Us


About Us

At The Fun Firm LLC, our mission is to be passionately committed to providing value and entertainment to our community and customers through the The Fun Firm way.

Our culture is driven by our dedicated and passionate employees, who love what they do and enjoy the growth and learning that comes with it. We love helping each other become the best they can be – personally and professionally.

Serving the Houston and surrounding areas in a variety of capacities, we are proud of our diverse culture. We are an organization that welcome those from all walks of life and backgrounds.

Connecting People.

Having fun, connect people by sharing smiles and laughter, get to know another even better and create something that stays in memory connected with our cool environment.

Livingwith love.

Love is innate in everyone. It is the cause of your existence and the basis of your being. You become what you love.

Celebrating.

Connecting with friend, family, community members, is at the heart of what we are about. Appreciating what we have and enjoying having fun and celebrating moments in our lives.

FAQ

HOW DO I BOOK A PARTY?

Click the "Reserve Now" buttons or click on the "Reservation Request" tab, select your desired date and time, fill in the required information, and submit the request or you can call anytime!

HOW MUCH DOES A PARTY COST?

See individual web pages for pricing or you can always call for special events or overnight rentals. For invoices that total less than $100.00 (without tax) there will be a $19.99 delivery fee.

DO I PAY IN ADVANCE?

Yes all orders require a 30% Non refundable deposit prior to your rental date (see policy on weather cancellations below)The remaining balance is due upon delivery.

DOES THE STANDARD RENTAL TIME INCLUDE SETUP TIME?

No, we arrive early to set up so you get the entire rental time to play.

HOW DOES YOUR OVERNIGHT RENTALS WORK?

Our overnight rentals are extremely popular due to the flexibility it offers and price. That’s exactly why we offer it. We will drop off in a 4-6 hour window anytime before your event start, go thru a thorough orientation process and pickup the next day. We have this down to a science and experience no issues with our customers.

POWER – ARE WE RESPONSIBLE FOR ENSURING ADEQUATE AND FUNCTIONAL POWER? OR IS IT AVAILABLE?

We strongly encourage you to check power on the circuit we will be using with a device that draws high wattage like a vacuum cleaner or hair dryer to ensure there are no issues with circuit breakers or other electrical problems. Unless you rent a generator from us , we cannot be responsible for power issues at the event location – home or public. We rent generators at a reasonable cost.

Parks & Other Public Locations:

We love setting up at parks but most parks do NOT have electricity.  Again, we strongly encourage you to check power on the circuit we will be using. PLEASE NOTE: MOST PARKS REQUIRE PERMITS. USUALLY PART OF THE PERMIT PROCESS IS PROOF OF INSURANCE FROM YUOR VENDOR. WE CAN WORK WITH THE PARKS DEPARTMENT TO PROVIDE.

If power is available at the park:

It is important to verify with the park as well that the circuits are 110V. There have been times where outlets near pools and sport courts were actually wired incorrectly at 220V causing equipment failure. Again , you must verify available power as stated above.

Home & Private Locations:

Many homes have sensitive GFI circuits that are sensitive to high wattage equipment. Please test your outlet with high wattage appliances to ensure that the circuit can handle our equipment. We typically range up to 2000 watts on some of our events like foam parties and movies where high speed fans are used. Many times, we simply move to a different circuit in the home but will need the home owner to verify before we arrive.

PAYMENT & WEATHER POLICY

WHAT PAYMENT TYPES DO YOU ACCEPT?

Cash, Check (must be pre-approved) or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.

WHAT IS YOUR WEATHER POLICY?

We are very lenient with our weather policy and understand the stress that our customers go thru when their loved ones party has to be cancelled due to weather. We don’t like anyone to miss out on The Fun Firm's games which is why we will apply your deposit to another date in the future & this rain check will not expire. We can do this a couple days ( 48 hours before the event) if guests need to be notified. On the day of the event & during periods of severe weather (rain, high winds, etc) where we simply can’t host an event due to dangerous conditions, we reserve the right to cancel your reservations. If we have to do that , then we can refund your deposit 100% or apply to a future date If conditions are not too severe and we can still host the event, we will give you the option to keep the rental. If you choose to cancel, a refund of your deposit minus a $10 processing fee will only be issued if there is inclement weather at the time of the rental. If you decide to keep the equipment for the term of the rental agreement (regardless of weather) there will be no refunds. There will be no refunds once the driver leaves for setup and delivery.

ARE WE RESPONSIBLE FOR DAMAGE IN ANY WAY?

Yes and no. You are not responsible for normal wear and tear on our equipment. For example, inflatable seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence, ie; jumping on the barricades or leaving the equipment out in wet conditions, etc you will be responsible for all damages up to and including replacement of the equipment which can cost thousands of dollars. We don’t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator. We also have our optional damage waiver which can be purchased for 9% of your rental fee which covers you for any “unintentional” damage that may occur during your rental period. However , this waiver does not cover negligence or damage to equipment that occurs to not following drop off instructions.

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